FAQ

Frequently Asked Questions (FAQ)

  • What are your shipping options and delivery times? We offer reliable delivery services to get your gear to you as quickly as possible. Standard delivery usually takes 3–10 business days depending on your location.
  • Do you offer local pickup? Since we are based in Tembisa, we are currently exploring local pickup options. Please contact us directly via WhatsApp or email to see if this is available for your order.
  • What is your returns and exchange policy? If you are not 100% satisfied with your purchase, you can exchange your item for a different size or style within 7 days of receiving it, provided the item is unworn and in its original packaging.
  • How do I choose the right size? We recommend checking the size guide on each product page. If you are between sizes, we suggest choosing the larger size for a comfortable streetwear fit.
  • Is my payment secure? Yes. Your payment security is our priority. We use secure payment gateways to ensure your personal and financial information is protected during every transaction.
  • Where can I find your business details? WEAR iT Smart is a registered clothing brand (Registration Number: K2026409422) based in Tembisa, South Africa.